Welcome to Lactocompanion! Your privacy is important to us. This Privacy Policy describes how Lactocompanion collects, uses, discloses, and protects personal information in compliance with applicable data protection laws, including the Indian IT Act and GDPR standards. By using our app, you agree to this Privacy Policy.
1
Information We Collect
- Personal Information: Name, email address, mobile number, and age.
- Usage Data: App activity, device information, and analytics data.
- Consultation Data: Messages or forms shared during free consultations, used for safety and quality purposes.
- Technical Data: Error logs, performance statistics, and interaction patterns for improving user experience.
- The app does not collect IP addresses for geolocation data.
2
How We Use Your Information
- Create and manage your user account.
- Schedule and manage consultations.
- Provide educational guidance and awareness content.
- Communicate updates, health tips, and reminders.
- Ensure security, prevent fraud, and comply with legal obligations.
3
Information Sharing and Disclosure
- We do not sell, rent, or trade your personal information.
- We may share limited information with trusted third-party services such as Google Firebase for authentication and analytics.
- We may disclose information if required by law, court order, or government authority.
- All third-party partners are bound by confidentiality and data protection agreements.
4
Data Security
- We implement strict security measures including encryption, secure servers, and limited employee access.
- All data transmissions are encrypted and stored on secure servers.
- However, no online system can guarantee 100% security. You use the app at your own discretion.
5
Data Retention
- We retain your data only for as long as necessary to provide services or as required by law.
- When you delete your account, we remove identifiable data within a reasonable time frame.
6
Third-Party Services
- We use trusted tools such as Google Firebase and analytics services to enhance functionality.
- These services operate under their own privacy policies, which apply alongside this one.
7
Your Rights
- You can request to access, review, or correct your personal data.
- You can also request to delete your account or withdraw consent for data processing.
- To exercise these rights, contact us at lactocompanion@gmail.com.
8
Children’s Privacy
- Our app is not intended for children under 13 years old.
- If we discover data collected from users under 13, we delete it immediately.
9
International Data Transfers
- Some data may be processed on international servers through our technology providers.
- We ensure all transfers are protected by lawful data transfer mechanisms.
Last updated: 9 November 2025
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